BOA AGENCY INC. PRIVACY POLICY
Effective Date: February 1, 2026
Last Updated: February 1, 2026
1. INTRODUCTION
BOA Agency Inc. ("BOA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our services or visit our website.
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25).
For privacy questions, contact: info@meetboa.com
Business Address: 1329 Queen Street East, Toronto, ON, M4L 1C6
2. WHAT WE COLLECT
We collect personal information you provide when using our services, including:
Contact information (name, email, phone, company, title)
Professional background and biographical information
Photos, videos, and other media you submit
Payment information (processed by your bank; we don't store banking details)
Communications with us
We also collect technical information when you visit our website (IP address, browser type, device type, pages viewed) through cookies and analytics tools.
3. COOKIES AND TRACKING
We use cookies and analytics tools to improve our website and understand how it's used.
You can disable cookies in your browser settings, though this may affect website functionality. For more information, see our Cookie Policy [link to separate policy].
4. HOW WE USE YOUR INFORMATION
We use personal information to:
Provide our services (creating profiles, hosting media kits, forwarding inquiries)
Process payments and maintain business records
Communicate about projects and deliverables
Improve our services and website
With your consent, feature your work in our portfolio and marketing
We use AI-assisted tools to help create strategy deliverables. Your information is not used to train third-party AI models.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your information. We share it only as follows:
With your consent:
Publishing your profile and media kit as part of our services
Forwarding inquiries submitted through your media kit to you
Featuring your work in our portfolio per our Client Services Agreement
With service providers who help us operate:
Hosting and infrastructure providers (including Squarespace - servers may be in US)
Google services (email, file storage, video calls, analytics)
Scheduling and administrative tools
Independent contractors in Canada (writers, editors - bound by confidentiality agreements)
AI-assisted tools for content and strategy development
When required by law:
To comply with legal obligations or court orders
To protect our rights or safety
Your information may be processed in the United States and other countries where our service providers operate.
6. INTERNATIONAL DATA TRANSFERS
Your information may be stored and processed in the United States and other countries where our service providers operate. These countries may have different privacy laws than Canada.
By using our services, you consent to this transfer.
7. DATA RETENTION
We keep personal information only as long as necessary:
Contracts and financial records: 7 years (tax and legal requirements)
Email correspondence: Contract term + 12 months
Interview recordings: During contract term only
Media kit content: Deleted within 30 days after hosting ends (unless renewed)
Inquiry submissions: 12 months
Analytics data: 12 months
Portfolio materials: Until you request removal (we'll comply within 30 business days)
8. SECURITY
We use commercially reasonable security measures to protect your information, including:
HTTPS encryption on all websites
Two-factor authentication on administrative accounts
Secure file storage and regular backups
Limited access to authorized personnel only
No internet transmission is 100% secure. In the event of a data breach affecting your information, we will notify you and applicable regulators as required by law.
9. YOUR RIGHTS
You have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion (subject to legal retention requirements)
Withdraw consent for marketing or portfolio use
To exercise these rights, contact us at [email]. We will respond within 30 days.
10. MARKETING COMMUNICATIONS
You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us at [email]. You cannot opt out of service-related communications (invoices, project updates) while you are an active client.
11. THIRD-PARTY WEBSITES
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. QUEBEC RESIDENTS
If you are a Quebec resident, you have additional rights under Law 25, including:
Request de-indexing of published information in certain circumstances
Receive your personal information in a structured, portable format
File a complaint with Quebec's Commission d'accès à l'information (CAI) regarding our privacy practices
We encourage you to contact us first so we can try to address your concerns.
14. CONSENT
By using our services, visiting our website, or submitting information through our contact forms, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our services or provide us with your personal information.
You can withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
15. QUESTIONS OR CONCERNS
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at info@meetboa.com
We will acknowledge your inquiry within 5 business days and respond within 30 days.